Most cyber attacks land on small businesses, not the big names in the headlines. Attackers go where the defences are thinner, and a team of 5 to 200 is exactly that. SyncraIT gives you the protection that size of business actually needs, without enterprise complexity or enterprise invoices. Every plan is run by certified engineers, and every plan includes a real helpdesk. Book a review and we’ll show you where you stand.
When an attack is live, survival comes down to your backups. We run isolated, automated cloud backups through Redstor, with data encrypted and held in a sandbox away from your main network. If your files get locked, we restore from a clean copy fast.
Your people are the front door. We deploy automated micro-learning and mock phishing attacks through KnowBe4, so your team learns to spot a malicious hook before they take the bait. Little and often, not a once-a-year slideshow.
Stolen passwords open more doors than any exploit. We enforce strict Entra ID Conditional Access rules, set up multi-factor authentication, and roll out hardware-tied Uniqkey password management across your team. Credential theft stops being an easy win.
We review your security setup on a regular cycle, not just at onboarding. Each review flags any gaps and comes back to you as a clear written report, so you always know where you stand and what needs attention next.
We defend the perimeter with next-gen hardware firewalls from Cisco Meraki or Fortinet. Active intrusion prevention and deep packet inspection drop malicious traffic at the building edge, before it ever reaches a machine inside. This sits alongside your wider endpoint and device management
Most attacks now start in the inbox. We plug Guardz cloud telemetry into your Microsoft 365 directory to scan continuously, catch phishing attempts, and flag external domain weaknesses before anything leaks. It watches the cloud layer your firewall can’t see.
For businesses that need eyes on the network around the clock, our Managed SOC runs continuous threat detection and real-time response. Please note: this is a Premium-tier service and carries an additional cost, so it sits outside the all-inclusive plans. Your included helpdesk is separate and comes with every tier.
Traditional antivirus waits for a known signature. We replace it with Bitdefender Enterprise EDR, which watches how each device behaves and uses AI to isolate a threat the moment it acts up. Active monitoring on every endpoint, not a passive scan.
Every SyncraIT client is covered by the same priority-based SLA, so response times stay consistent whichever tier you’re on. Critical issues get actioned first, typically within 15 minutes. Our Managed SOC service adds round-the-clock threat detection on top, available on the Premium package, and it feeds into our wider managed cyber security work.
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Priority
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Issue
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Target Response
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Critical
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Whole office offline, security incident
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Typically within 15 minutes
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High
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One team or key system down
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Same business day
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Routine
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New-starter setup, minor request
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Next business day
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Our cyber stack groups into three layers, so protection runs from the network edge through to your backups.
Cyber Essentials is a UK government-backed certification that proves your business meets a baseline against the most common online attacks. Plenty of contracts and insurers now ask for it before they’ll sign. We support you through the whole Cyber Essentials scheme, from first assessment to certificate, and handle the technical hardening that trips most firms up: enforcing MFA through Uniqkey, locking down Microsoft 365, and closing the gaps a formal audit will find. Here’s the usual path:
Your staff are the most common way an attacker gets in, so training is where a lot of risk actually drops. One person clicking a convincing email can undo a firewall. We run ongoing security awareness training and simulated phishing through KnowBe4 and Guardz, aimed at building habits rather than fear. The goal is a team that pauses before it clicks, and reports the odd one without worrying it’ll look silly.
What the programme covers:
We design, monitoring, security and upkeep of the connected systems your business runs on: the routers, switches, firewalls, cabling and Wi-Fi that move data between your people, devices and the internet. Day to day, it means someone is watching that infrastructure, catching faults before they spread and keeping the whole thing secure
Helpdesk in every plan.
Whatever plan you choose, helpdesk is always included. Support scales up and down with your headcount, so you are never over-staffed or short.
Local engineers, on the ground.
Whole-team coverage means no single point of failure and no holiday or sick-day gaps.
Fully certified team.
You pay less than one full-time IT salary and gain a bench of certified IT engineers.
Critical 15-min SLA
Our priority-based SLA gives business-urgent issues a response typically within 15 minutes
SyncraIT protects small businesses across London, including the City of London, East London, North London, Enfield, Shoreditch, and Canary Wharf. We also cover Hertfordshire, taking in Cheshunt, Cuffley, Broxbourne, Hoddesdon, Potters Bar, and Hertford. Remote support runs UK-wide, and we can be on-site within about 4 working hours for a critical emergency across the local patch.
City of London · East London · North London · EC2 · Onsite · and remote
Cuffley · Cheshunt · Broxbourne · Hoddesdon · Potters Bar · On-site and remote
Remote support available
Remote support available
SyncraIT bundles a full range of cybersecurity and compliance into our core plans, integrated rather than bolted on. Here’s a few questions we typically get asked.
Every business faces some level of risk, so the honest answer is that you almost certainly are. The useful question is how much. Our free security review checks your current setup, flags the gaps that matter, and hands you a written summary. There’s no obligation to buy anything afterwards.
We replace outdated, passive antivirus with active machine-learning protection. Every employee laptop runs Bitdefender Enterprise EDR, which monitors live device behaviour and isolates a threat the moment it acts. That means a rogue ransomware file gets shut down before it can spread across your network.
Yes, through our Managed SOC. It provides round-the-clock human threat-hunting and active intrusion detection, and it’s available exclusively on our Premium package at £80 per user, per month. That keeps 24/7 surveillance open to businesses that genuinely need it, while our Core and Standard tiers stay more affordable.
We can integrate Guardz cloud threat intelligence into your environment to scan your Microsoft 365 or Google Workspace tenant continuously. It works as a cloud-level monitor, spotting phishing vectors, flagging suspicious logins like impossible-travel alerts, tracking leaked admin credentials, and closing security gaps across your shared cloud apps.
Cyber security costs less than most owners expect, and we price it per user so you can budget cleanly. At SyncraIT, What you pay depends on your user count, the tier you pick, and any add-ons like the Managed SOC. Have a look at our support packages for more details on pricing tiers.
Yes. We audit, harden, and tune your whole technology environment to meet the Cyber Essentials benchmarks. From locking down Entra ID Conditional Access to deploying hardware-tied Uniqkey MFA and tracking active firewalls, we make sure your infrastructure passes the compliance checks and satisfies cyber insurance requirements comfortably.
Hours, not days, in most cases. We run automated, secure cloud backups with your data encrypted at rest and in transit and held outside your primary network. If a server fails or files get encrypted, we bypass the compromised channels and trigger a sandboxed restore to get you back online quickly.
Let’s Talk
Find out where your defences stand and what to fix first with a free security audit. Book your Free IT Consultation and protect your small business from threats.
